Last updated: 260706 02:38 · North Vancouver, BC, Canada
This policy explains how Everglow Studio uses cookies and similar technologies on this website. It works alongside our Privacy Policy and reflects our obligations under British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
A cookie is a small text file a website stores in your browser. We also use local storage — a related browser technology — to remember your cookie choice. Some cookies are set by us; others are set by third-party tools (such as embedded videos or chat) when those features load.
We keep cookies to a minimum. They fall into two groups:
| Service | Type | Purpose | Retention |
|---|---|---|---|
Cloudflare (e.g. __cf_bm, cf_clearance) |
Essential | Serves the site, mitigates bots, and keeps it secure. | Session – 30 min |
eg_cookie_consent (local storage) |
Essential / functional | Remembers your cookie choice so we don't ask again. | 365 days |
Microsoft Clarity (_clck, _clsk) |
Optional / analytics | Loads only if you choose Accept all. Provides anonymised heatmaps and session replays so we can see how the site is used and improve it. Provided by Microsoft; may load resources from clarity.ms. |
1 day – 1 year |
| Everglow analytics events (session storage) | Analytics — cookieless | Logs anonymous interaction events (page views, scrolling, button clicks) with a short-lived session identifier kept in your browser storage, sent to our own server. No advertising and no message content. Runs unless you choose Decline non-essential. | Until the tab closes |
| Everglow AI assistant (session identifier) | Optional / functional | Set only if you open our on-site AI assistant, to keep your conversation together. Messages are handled per our Privacy Policy (via Notion and Anthropic). | Session |
| Tawk.to live chat | Optional | Loads only after you Accept all; runs the chat session. | Session – persistent |
| YouTube (privacy-enhanced mode) | Optional / user-triggered | Set only when you press play on a portfolio film; uses YouTube's no-cookie domain to limit tracking. | Session – 8 months |
| Google Appointment Scheduling | Optional / user-triggered | Loads only when you open the booking calendar to schedule a call. | Session – persistent |
We use privacy-focused analytics — Microsoft Clarity and our own cookieless event logging — only to understand and improve how the site works, and only within your cookie choice. We do not use advertising, marketing, or cross-site ad-tracking cookies, and we do not sell your data.
On your first visit we show a cookie notice. Choosing Accept all allows optional cookies; Decline non-essential keeps only the essential ones. We remember your choice for 365 days, after which the notice reappears so you can decide again.
You can clear or block cookies anytime in your browser settings — see your browser's help pages for instructions. To see the cookie notice again on this site, clear your browser storage for this domain (which removes the eg_cookie_consent entry) and reload the page.
Under BC PIPA and PIPEDA you can ask what personal information we hold, request corrections or deletion, and withdraw consent. Email [email protected]. If you're not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Questions about this notice? Email [email protected].